CLIENT SERVICE STATEMENT
Satc Energy Control Limited places a premium on excellent service. This has been our guiding principle.
We appreciate and respect today’s market forces and are fully aware that our survival as a company depends on providing quality services and products promptly.
CLIENT FEEDBACK
We welcome feedback on all aspects of our client relationships. We take all such comments seriously, responding to them individually and using them to drive continuous improvement.
COMPLAINTS
We have established procedures to ensure every complaint is addressed without delay. Observations by our clients are reviewed by our research and development unit for possible implementation.